At Zohar Tour, we are committed to delivering your travel products quickly, safely, and efficiently. Below is an overview of our shipping process, timelines, and related policies.
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
- Standard delivery time is 3–7 business days from the date of dispatch, depending on your location.
- Deliveries to remote or rural areas may take longer.
3. Shipping Charges
- Shipping charges, if any, will be clearly stated during the checkout process.
- From time to time, we may offer free shipping promotions on select products or order values.
4. Payment Method
- Cash on Delivery (COD) is the only accepted payment method at Zohar Tour.
- Please ensure someone is available at the delivery address to receive the package and make the payment in full.
5. Shipping Areas
- If your location is not serviceable, we will contact you directly to discuss alternative arrangements or cancel the order with a full explanation.
6. Delayed or Failed Deliveries
- If delivery is delayed due to weather, courier issues, or other unforeseen events, we will keep you informed via email or phone.
- If a delivery attempt fails due to the recipient’s unavailability or refusal to pay (COD), the order may be canceled.
7. Tracking and Support
- Once your order is shipped, a confirmation message with tracking details (if available) will be sent to your registered email or phone number.
- For any shipping-related queries, please contact us at [email protected].
Thank you for choosing Zohar Tour. We look forward to making your travel experience better with every delivery!